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Contact Support

If you are having any issues with our software please let us know so we can resolve them as quickly as possible.

Our team works hard to create the best experience for all of our users, but sometimes bugs slip through the cracks and things don’t work as expected. 

Please log a ticket if you have any questions or concerns about your account or experience with our software. Our support team will be happy to assist you.

All systems are operational


October 12th 2021 – 9.34am Thread is currently experiencing intermittent outages our team is currently working on the issue and hope to have it resolved as soon as possible

Access Remote Support

Click here to start a remote access session if you are already speaking to a member of our Support team. In order to request a remote support session, please fill in the contact form above.

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Thread Academy

The Thread Academy will help you use Thread to its maximum potential, with instructional topics, guides and videos.

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